Tiger One Customer Terms (South Africa)
About Tiger One
We are Tiger One. We own and run the Website: www.tiger-one.com/za-en/. In compliance with the Electronic Communications and Transactions Act 25 of 2002 (‘ECTA’), please find our information listed as follows:
Main business: Cannabis seeds as a collectible adult genetic preservation souvenir and related merchandise.
Commencement
You become a Party to these Terms when you:
- use our Website; or
- purchase a product from us;
- create a user profile on our Website.
Our Products
Tiger One sells cannabis seeds as a collectible adult genetic preservation souvenir. Tiger One also sells other merchandise such as clothing.
We are not responsible if information made available on this Website is not accurate, complete or current. The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
Your Age
Due to the nature of some of our products you must be over 18 years of age to view and/or purchase from Tiger One. By purchasing from this site, you warrant that you are over 18 years of age.
Purchase of our Products through our Website
You may place orders for our products through our Website. We may reject or accept your order. Whether we accept or reject your order will depend on whether we have received payment or payment authorization for your order.
Please note that we will indicate that we have accepted your order by delivering the products you ordered to you. Only at the point that delivery takes place will an agreement of sale come into effect between us, regardless of any communication we have sent to you confirming we have received your order and when delivery of the products will occur.
We will indicate that we have rejected your order by canceling your order and refunding any amounts you have paid to us as soon as possible.
Price
Once you have selected a product you want to purchase from us, your product selection and the price will be reflected in your shopping cart. The price reflected includes VAT and delivery costs.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. You may be entitled to discounts based on the value of your spending with Tiger One. Any and all discounts are solely at our discretion.
Promotions
All promotions are subject to stock. At times we may run out of the advertised breeders and strains. If this happens, we shall replace the promotional items with other promotional stock.
We reserve the right to discontinue promotions at any time.
Product Availability
Our products or services are available to purchase online through the website or offline via our sales team. These products or services may have limited quantities and are subject to return or exchange only according to our Returns, Exchanges and Refunds Policy below.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
Payment
We accept various payment methods in return for our goods and services, including Bank / Wire Transfer, Cyrotocurrency and Debit/Credit Card.
When ordering through our online store, payment (and funds clearing in our account) is required in advance of goods being released / shipped.
For offline orders via our sales team, we will agree on a case-by-case basis if pre-payments or credit terms will be accepted in addition to the payment methods listed in the sentence preceding this one.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your business name or address, email address, VAT number, so that we can complete your transactions and contact you as needed. It is imperative that you contact us immediately if any of your personal information changes.
Delivery
When ordering through our online store, payment (and funds clearing in our account) is required in advance of goods being released / shipped. You will receive shipment confirmation by email once your order is dispatched via courier, with the tracking number if applicable.
For offline orders via our sales team, we will agree on a case-by-case basis if pre-payments or credit terms will be accepted in addition to the payment methods listed in the sentence preceding this one.
If you have not received your order within the agreed timescale, and before contacting us, please visit the courier website and enter the tracking code provided with your shipment confirmation to view your delivery status.
Returns, Exchanges and Refunds Policy
No Delivery: If we have failed to deliver your products within the 30 days from which we received your order, you may cancel your order with 7 days' written notice.
Cooling-off: You have the right to cancel your order within 7 days of receiving the product, as long as the product is unopened and undamaged. We will refund you the full purchase price minus the direct costs of returning the product.
Implied Warranty of Quality: If you are a natural person or a juristic person with a turnover below the threshold, then all our products sold to you have an implied warranty of quality in terms of the Consumer Protection Act 68 of 2008 (‘the CPA’), valid for 6 months from the date we delivered the product to you.
If you have received a product from us that is defective or otherwise of poor quality, please let us know as soon as possible. If you notify us of this within the applicable 6-month period, we will repair, replace or refund the price of any product that is defective or otherwise of poor quality.
You can log your request for a return, exchange or refund by emailing [email protected].
Intellectual Property
Tiger One does not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them. The copyright in Tiger One and the content of all the software, website and pages relating to this Website is owned by, or licensed to Tiger One. It may not be used, copied or altered without our express consent. Copyright extends to the design, look and feel of Tiger One, all photographs on it and its marketing materials.
You may use Tiger One content for private and non-commercial use only i.e. to view, copy and print portions of Seedsman content for the sole purpose of placing orders.
Tiger One and our logos are trade names or trademarks of Tiger One and may not be used by anyone else without our express permission. The trademarks of the brands sold on Tiger One belong to their respective owners.
Drug Policy
Tiger One does not encourage the use, supply or production of illegal drugs or controlled substances in any way.
All information on this Website is provided for informative purposes only.
We do encourage discussion and research into drug policy, favouring those with a strong harm minimization agenda, and reduced emphasis on criminal justice systems.
Please be aware that smoking can seriously damage your health and can be fatal and is not encouraged by Tiger One.
Limitation of Liability
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
You expressly agree that your use of, or inability to use, the service is at your sole risk.
In no case shall Tiger One, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable, to the extent permitted by law, for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (excluding gross negligence and willful misconduct), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Changes to these Terms
You can review the most current version of the Terms at any time at this page on our Website.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
Termination
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time with or without notice to you, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Governing Law and Jurisdiction
South African law governs these Terms and any related disputes.
The parties may submit all their disputes arising out of or in connection with these Terms to the ordinary courts in accordance with the applicable rules on international jurisdiction.
Our Contact Details
You can contact us at [email protected]. 
Policy last reviewed and updated on 9th April 2025.