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Credit / Debit Card Orders

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NOT APPLICABLE FOR US COUNTRIES

My Card payment was declined

If your card payment was declined, you may have insufficient funds to complete the order or your account may have an international block applied. To ensure that your card payment is processed, contact your bank and ask them to remove the aforementioned international block. Once this has been removed, you can place your order again.

Do you accept pre-paid cards?

We do accept prepaid cards but they can be temperamental for orders from some countries, and we can not accept prepaid card at all from the United States. When purchasing a prepaid card, please check with the provider that it can be used outside of the country of purchase and that it is available for international use or the card will decline.

No option to checkout using Card payment

Unfortunately, due to circumstances beyond our control, we are sometimes prevented from accepting card payments altogether. We can not accept any card payments from the United States. If you are unable to pay using card, we strongly recommend that your try other payment methods available.

Other payment methods FAQs

If you have any further questions or we do not answer your query, please contact our team directly.